VisitingBannerImages

Museum Hours:
To manage traffic flow and ensure the safety of visitors, the Museum has modified its hours of operation until further notice.  
 
Tuesday through Saturday,
10 a.m. to 5 p.m.

(We are closed on Thanksgiving Day, Christmas Day, and New Year's Day.)

 

Admission Prices:
Admission is free for Flagler Museum Members
$18 for Adults (ages 18+)
$10 for Youth (ages 13 - 17)
$3 for Children (ages 6 - 12)
Children ages 5 and under are free

Youth and Children must be accompanied by an Adult

 

Purchase Tickets:


All visitors will be required to pre-purchase General Admission tickets using a credit card or PayPal, and will be limited to four (4) tickets per purchase. Walk-up ticket sales will not be permitted until further notice.

The Museum is also adopting timed entry. All visitors will be required to choose their entry date and time when pre-purchasing General Admission tickets. The Museum requests all visitors plan to arrive as close to their entry time as possible.

Museum Members at all levels will continue to enjoy unlimited free admission to the Museum as a benefit of membership, but will also be required to reserve their admission date and time in advance. The same rule applies to those holding complimentary Tour Passes to the Museum. Please click on the "Purchase Admission Tickets" button to obtain your reservation date and time.

 

Visitor Experience:

Visitors (both children and adults) touring the property will now be required to follow a one-way, fixed route, starting with a contactless point of entry. Due to social distancing guidelines, group and docent-led tours have been replaced with self-guided tour options. Visitors may choose either a paper brochure to read as they go through the Museum, or listen to a narrated tour on their own personal device by downloading the free Flagler Museum App (download for iOS / download for Android). Guests are encouraged to bring their own earbuds (complimentary earbuds are available but may not be compatible with all devices). Free Wi-Fi is available. For children, the Museum offers a printed "Tour and Activity Guide for Kids" with their admission.

As it was before the closure, the visitor experience continues to include the first and second floors of Whitehall, its grounds and the Flagler Kenan Pavilion, which houses Flagler's Railcar No. 91. The Exhibition Gallery on the second floor is also open, as the Museum's Winter Exhibition, Walk This Way: Historic Footwear from the Stuart Weitzman Collection, has been extended until further notice. Click here to learn about the Exhibition.

For the comfort of our visitors, the Museum Store is now located in the vast West Room for those who are interested in socially-distanced, touch-free shopping. Merchandise will be on display, and Museum Store staff will be assisting shoppers with fulfillment and purchases. Credit cards only; cash will not be accepted until further notice. Online shopping is now available!

 

Public Safety Protections:

2021 GBAC Star Facility Gradient RGB PB Pledge logo

The Museum is following guidelines from the Office of the Governor, Palm Beach County, and the Town of Palm Beach, as well as safety mandates from the Centers for Disease Control and Prevention, to inform its enhanced procedures. The Museum has been rated a GBAC STAR™ Facility, a special accreditation awarded by the world's leading cleaning association to facilities with the most stringent cleaning protocols.

The Museum is requiring all visitors over the age of 2 to bring their own mask or face covering, which will be required for entry. Masks or face coverings must be worn at all times by all visitors as well as Museum staff members while on the Museum's property. Visitors will practice safe social distancing of 6 feet while in the presence of others.

In addition to the Museum’s standard cleaning procedures, new measures to ensure sanitizing on a repetitive basis have been put in place for all high-touch surfaces. All restrooms have been modified to accommodate just one person at a time to ensure social distancing and sanitary conditions.

Hand-sanitizing stations have been strategically placed throughout the Museum, including at points of entry and outside restrooms.

 

Accessibility:

The Henry Morrison Flagler Museum welcomes all visitors. Accessible parking is located near the Museum entrance, and visitors using mobility devices and aids may gain access to Whitehall through the Museum’s accessible entrance located on the south side of the property. Whitehall was built with elevation changes as a classic feature of its architecture. In an effort to make the entire property accessible, permanent ramps and an elevator have been installed. Wheelchair accessible restrooms are located on the first floor of Whitehall and in the Flagler Kenan Pavilion.

Additional accessibility considerations include self-directed audio guides (Telecoil enabled), written brochures in multiple languages, Docent-led tours that utilize a group guide system for amplification, and a smartphone app (Bluetooth enabled). In addition, a closed caption video is playing outside of Railcar No. 91, as an alternative option for visitors who cannot safely board Railcar No. 91. Service animals are always welcomed; depending on the visitor’s needs, service animals may be carried or outfitted with a harness or leash.

We encourage all visitors to ask for assistance from our staff, should they have an accessibility question.

 

Parking:

Free parking is available in the Museum's parking lot during Museum Hours only. Entrances are located on Cocoanut Row as well as on Whitehall Way.

 

Visitor Guidelines:

- Masks or face coverings must be worn at all times by all visitors over age 2. Visitors will practice safe social distancing of 6 feet while in the presence of others.

- Please refrain from eating and drinking while touring the Museum.

- Large bags/purses, backpacks, and strollers are not permitted on the Museum grounds.

- Storage of personal items is not available at the Museum. It is recommended personal items be stowed in your locked vehicle before entering the Museum.

- Photography and videography for personal use are permitted everywhere except for some special exhibitions. Flash photography, tripods, or any kind of camera support equipment are not permitted. Formal or informal photography for personal projects or to mark personal occasions is not permitted (this includes engagement and graduation photography). Commercial and editorial photography or videography must be pre-arranged with the Museum's Public Affairs Department.

Please contact the Public Affairs Department to request a Film/Photography Permit Application.

Plan Your Visit


Related pages

Member Appreciation Days are November 27 - December 4th!
Save 20% in the Museum Store ...

Go to Holiday Shopping at Whitehall

Christmas at Whitehall - Special Nighttime Hours

Christmas Tree

Additional hours have been added for visitors to take a self-guided tour during the holidays.

December 20 - 23, 2020
 6 pm to 8 pm 

Click here to learn more and get tickets.

Directions to the Museum


The Museum is located on the corner of Cocoanut Row and Whitehall Way in Palm Beach, Florida.

From A1A heading North:  Turn left onto Barton Avenue. Follow Barton Avenue West to Cocoanut Row and turn right. Drive North 2/10ths of a mile along Cocoanut Row to the Museum's parking lot on the left side of the street.

From I-95 or Florida's Turnpike: Take Exit 70 from I-95, or Exit 99 from the Florida Turnpike, and drive East on Okeechobee Boulevard (about three miles or six miles respectively) through West Palm Beach. Cross the bridge over the Intracoastal Waterway into Palm Beach and onto Royal Palm Way. Make a left turn at the first stop light onto Cocoanut Row. Continue North about a 1/2 mile and the Museum parking area will be on the left side of the street.

From US 1 heading North: Turn right (East) on Okeechobee Boulevard and follow directions above.

From US 1 heading South: Turn right onto Quadrille Boulevard, continue South to Okeechobee Boulevard, turn left onto Okeechobee Boulevard and follow the directions above.

It is possible to get to the Museum via Tri-Rail (a commuter rail system in South Florida), and Palm Tran (a local Shuttle Bus system). Use Palm Tran Route 41 or 42.